Queue Management | Token Management System
This module is a comprehensive solution designed to streamline customer flow and reduce waiting times. It features token generation, department and service-based queuing, and a live display board for real-time updates. Optimize your service counters, improve customer satisfaction, and gain insights into peak hours and service efficiency.
Features
Queue Categorization
Easily set up different departments and services to categorize your queues.
Dynamic Counter Management
Create and manage multiple service counters with specific service assignments.
Next Token Serving
Serve the next token in the queue with same department and service details.
Live Token Display Board
A real-time public display board to show currently serving tokens and assigned counters.
One-Click Counter Operations
Simplified counter interface for counter staff to call, hold, cancel or finish serving.
User Access Rights is user Settings
Live token display.
Departments Configuration
Department Details
Services Configuration
Services Form View
Tokens List View
Multiple Counters
Counters List View
Counters Form View
Customer Interface Kanban view for Token Generation.
Customer Interface form view.
Starting Token Generation.
Token Generation Preview.
Token generated successfully.
Generated token will be visible in the Tokens list view.
Opening token.
Calling Next Token after solving the current token.
Serving the customer's token by calling it.
Completed Token.
Opening the token to put it on hold.
Putting the current token on hold.
List view showing the on-hold token.
Cancelling the token.
List view showing the cancelled token.
The next token is for upcoming token after calling the current token.
The next token is called to serve the customer.
Live token display board showing the currently serving token.
Filters and groupby options for the tokens.
Version 18.0.1.0.0 | Released on : 27th August 2026
- Yes, this app works perfectly with Odoo Enterprise (Odoo.sh & Premise) as well as Community.
- No, this application is not compatible with odoo.com(odoo saas/Odoo Online)
- Yes, to test this module, please contact us at sales@softhealer.com.
- Please contact us at sales@softhealer.com to request customization.
- Yes, we provide free support for 365 days from the date of purchase.
- Yes, you will receive lifetime free updates for the version of the module you purchased.
- No, there is no need to install any additional libraries.
- Yes, for version 12 and above, you need to purchase the module separately for each version you intend to use.
- No, exchanges or refunds are not allowed. Please make sure to select the correct version before purchasing.
- You can contact us at support@softhealer.com for language translation support. We use Google Translator tools to provide translations in multiple languages, so the accuracy may vary. We welcome your suggestions to help improve translations.
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