![logo](/web/image/402982/softhealer.png)
Portal User Activate/Deactivate Account
![heading](/web/image/402983/heading.png)
If you wish to discontinue using the portal, you have the option to close or deactivate your account directly from the portal. To initiate this process, a one-time password (OTP) will be sent to you via email. Upon receiving the OTP, you can use the code on the portal to submit a close account request.
Should you later decide to resume using the portal, you can request reactivation by providing an email address to receive a new OTP and activation request. After receiving the OTP, you can utilize the code on the portal to reactivate your account. This ensures a secure and controlled process for both account closure and reactivation.
Features
![heading](/web/image/402983/heading.png)
- You can close/deactivate the account from the portal.
- You can activate a closed account from the portal.
- Whenever you are closing or activating your account, you'll have to enter the OTP received in your email address.
Go to the user settings and select portal user.
![](/web/image/402985/1.png)
Log in with the user and click on edit security settings from the portal.
![](/web/image/402986/2.png)
If you want to close the account then click on the "Close Account" button.
![](/web/image/402987/3.png)
By clicking on the close account button, you will get an OTP to your email.
Open an email and you will find an OTP.
![](/web/image/402988/7.png)
Enter an OTP here.
![](/web/image/402989/4.png)
If you enter the wrong OTP it will give an error message.
![](/web/image/402990/5.png)
Enter the correct OTP here.
![](/web/image/402991/8.png)
When the account is closed, the system will send an email.
![](/web/image/402992/6.png)
When you click on the login button after closing the account it will generate an error message.
![](/web/image/402993/9.png)
To activate the account click on the "Activate Account" button.
![](/web/image/402994/10.png)
By clicking on the activate account it will ask for an email ID to get an OTP.
Enter an email ID and click on the get OTP button.
![](/web/image/402995/11.png)
It will send an email with an account activation request.
![](/web/image/402996/12.png)
Open an email and you will find OTP to activate the account.
![](/web/image/402997/13.png)
Enter OTP here.
![](/web/image/402998/14.png)
You will find a successful account-activated notification.
![](/web/image/402999/15.png)
You can log in again after activating your account.
![](/web/image/403000/16.png)
You can see the deactivated portal user is again activated.
![](/web/image/403001/17.png)
Version 14.0.1 | Released on : 12thMarch 2024
- Yes, this app works perfectly with Odoo Enterprise (Odoo.sh & On-Premise) as well as Community.
- No, this application is not compatible with odoo.com(odoo saas/Odoo Online).
- Please Contact Us at [email protected] to request customization.
- Yes, you will get free update for lifetime.
- No, you don't need to install additional libraries.
- For version 12 or upper, you will need to purchase the module for each version that you want to use.
- Yes, we provide free support for 100 days.
- No, We do not provide any kind of exchange.