Tick security group 'Purchase Helpdesk Ticket' to generate a request for quotation/purchase order directly from the helpdesk ticket as well generate a helpdesk ticket from the purchase order/request for quotation.

Go to the helpdesk settings and tick 'Manage Products'.

'Helpdesk Ticket' form view, press the 'Create Purchase order' button to create a request for quotation/purchase order directly from the helpdesk ticket.

If you you try to create a PO without selecting a product then this error will appears.

Select products and click on the 'Create Purchase Order' button.

After that one wizard opens, fill the details and save it.

Now, from the ticket, you can see generated purchase orders of that ticket using the 'purchases' smart button.

So, from that purchase order, you can see tickets of that purchase order/request for quotation using the 'Tickets' smart button.

You can create a helpdesk ticket from the purchase order/request for quotation using the 'Create Ticket' button.

After that one wizard opens, fill the details and save it.

You can see tickets of that purchase order/request for quotation using the 'Ticket' smart button.

It opens tickets Kanban view.

Created ticket form view looks like this.

Form view of the helpdesk ticket, Click on the print 'Helpdesk ticket' from the action buton.

Ticket PDF report with the products.

You can filter tickets purchase order wise.

You can filter purchase order ticket wise.