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Community Enterprise Odoo.sh

Helpdesk Support Ticket To Task

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This module useful to create a task from a helpdesk support ticket, you can easily manage odoo tasks with a ticket. This module easily moves information, attachment, etc of the ticket to the task, Task is very useful in the case where you have multiple users who going to manage different actions based on tickets raised by customers.

For example. the customer has raised a ticket and there is 3 responsible person who needs to perform some action on basis of complaint than you can easily divide complain amount 3 responsible persons.

Helpdesk Stage Change History - Enterprise Edition v17

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