Helpdesk Branch
Odoo provides multiple company feature which helps to manage your different company in one odoo database. But if you want to manage your business with multiple locations/branches/Stores/Chains in one database so that feature is not available in the odoo. Our this app provides feature to manage your business with multi branches.
Multiple Branch Selection
Users can select multiple branches simultaneously. Easy to manage records across several branches in a single view.
Helpdesk Multi Branch
Multi Branch supports in Helpdesk overview, Ticket, Task, Teams, SLA Policies.
Analysis Multi Branches Reports
Users can analyse reports for Individual branches as well multiple branches for Tickets analysis reports and SLA status analysis reports.
Group by helpdesk overview based on 'Branch'.
List view of the helpdesk teams. Dropdown for an allowed multiple branch.
List view of the helpdesk teams. Dropdown for an allowed single branch.
Group by helpdesk teams based on 'Branch'.
In the form view of the helpdesk team, you can find the branch field.
The branch field is also visible in the tree view of the SLA policies.
In the form view of the helpdesk tickets, you can find the branch field.
The branch field is also visible in the tree view of the helpdesh tickets.
Group by helpdesk tickets based on 'Branch'.
Enable 'Multi Branch' in users. For giving multi branch access to the users.
Select Manager for the branch manager, who can create branches and assign branches to the users.
Branches menu and tree view.
Branch form view.
Assign branches to the users and select one default branch in 'Branch' for that user.
Dropdown for allowed branch.
Version 16.0.1 | Released on : 11thJanuary 2023
- No, this app works perfectly with Odoo Enterprise (Odoo.sh & Premise) only.
- No, this application is not compatible with odoo.com(odoo saas/Odoo Online).
- Please Contact Us at [email protected] to request customization.
- Yes, you will get free update for lifetime.
- No, you don't need to install additional libraries.
- For version 12 or upper, you will need to purchase the module for each version that you want to use.
- Yes, we provide free support for 100 days.
- No, We do not provide any kind of exchange.