Helpdesk Custom Checklist
This module is designed to help you track your helpdesk tickets. You can easily create a checklist for the helpdesk. With the ability to create custom templates, you can quickly set up new checklists as per your needs. You can divide checklist items into different stages like Completed, Cancel & New. You can also filter the complete & cancel checklists.
Related Modules
Note
- This app is not compatible with standard Helpdesk app of Enterprise Edition. It works independently with our helpdesk module. You can purchase the Helpdesk Enterprise custom checklist app app from here Helpdesk Custom Checklist - Enterprise Edition
Hot Features
Features
- Easy to create a checklist from the helpdesk custom checklist.
- Also, you can create a checklist template.
Goto user and give helpdesk access rights. Enable the 'Helpdesk Custom Checklist' option.
Form view of the helpdesk checklist template. In that, you can see the company name and selected checklists.
Go to the helpdesk and open the configuration menu. From there, Click on the option labeled 'Helpdesk Custom Checklist'.
Form view of the ticket. After accessing the 'Helpdesk Custom Checklist', you can fill out the checklist by selecting the checklist template. After selecting a template, a new record will be added with the checklist's default states: "New", "Completed", and "Cancelled". Click on Complete Icon To Complete Checklist & Cancel Icon to Cancel Checklist.
Here, you can see the completed & cancel checklist state.
Version 19.0.1 | Released on : 10th October 2025
- Yes, this app works perfectly with Odoo Enterprise (Odoo.sh & Premise) as well as Community.
- No, this application is not compatible with odoo.com(odoo saas/Odoo Online)
- Yes, to test this module, please contact us at sales@softhealer.com.
- Please contact us at sales@softhealer.com to request customization.
- Yes, we provide free support for 365 days from the date of purchase.
- Yes, you will receive lifetime free updates for the version of the module you purchased.
- No, there is no need to install any additional libraries.
- Yes, for version 12 and above, you need to purchase the module separately for each version you intend to use.
- No, exchanges or refunds are not allowed. Please make sure to select the correct version before purchasing.
- You can contact us at support@softhealer.com for language translation support. We use Google Translator tools to provide translations in multiple languages, so the accuracy may vary. We welcome your suggestions to help improve translations.
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