We are looking for a dedicated Zoho Implementer to join our team. The successful candidate will be responsible for the seamless implementation of Zoho solutions and providing comprehensive training to clients. This role requires a strong human resources management systems background, excellent communication skills, and proficiency with Zoho modules. The candidate will ensure that clients maximize the benefits of Zoho software through effective implementation, customization, and training.
Responsibilities
- Implement and customize Zoho applications based on business needs.
- Automate workflows using Zoho Flow to improve operational efficiency.
- Configure reports, dashboards, and analytics for data-driven decision-making.
- Provide user training, troubleshooting, and ongoing support for Zoho applications.
- Collaborate with stakeholders to gather requirements and create documentation such as BRD (Business Requirement Document) and SRS (Software Requirement Specification).
- Stay updated with Zoho’s latest features, updates, and best practices.
Experience
- 2+ Years
Education
- BE, ME, BCA, MCA, B.Tech, M.Tech, M.Sc (CA & IT), Diploma in Computer IT/EC, PGDCA
Must Have
- Strong knowledge of Zoho Deluge scripting and workflow automation.
- Hands-on experience with Zoho CRM, Zoho Creator, Zoho Books, Zoho Desk, or Zoho Analytics.
- Experience in API integrations and working with third-party tools.
- Excellent problem-solving skills and attention to detail.
- Strong communication skills for collaborating with team members and clients.
- Ability to understand and optimize business processes through Zoho applications.